We want you to love every product you get from HushBuzz Store. But if something’s not quite right, don’t worry — we’ve got your back!

 

🛍️ Returns

 

You can request a return within 14 days of receiving your order.

To be eligible for a return:

  • Your item must be unused, in original packaging, and in the same condition you received it.

  • Please include your order number and proof of purchase.

📧 To start a return:
Email us at hello@hushbuzzstore.com with the subject line "Return Request – [Your Order Number]".

 

💸 Refunds

 

Once your return is received and inspected, we’ll notify you via email. If approved:

  • Your refund will be processed to your original payment method within 5–10 business days.

Note: Shipping costs (if applicable) are non-refundable.

 

🔁 Exchanges

 

We only replace items if they are defective or damaged.
Want to exchange? Email us with a photo of the item at hello@hushbuzzstore.com.

 

🚫 Non-Returnable Items

 

  • Gift cards

  • Downloadable digital products

  • Personalized/custom items (unless damaged or defective)

🕒 Late or Missing Refunds?

 

If your refund hasn’t arrived yet:

  1. Check your bank or card provider again.

  2. Contact your payment provider — it may take some time before your refund officially posts.

  3. Still no luck? Contact us at hello@hushbuzzstore.com — we’re here to help.

Thanks for shopping with us and trusting HushBuzzStore! 💛
If you have any questions at all, feel free to reach out.